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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kessiah Meeks

December 28, 2022

5  out of  5 rating by Kessiah Meeks
"Duvel and his staff are awesome, he is very knowledgeable and takes care of his customers!"

tony beckham

December 26, 2022

1  out of  5 rating by tony beckham
"Worst insurance don’t even think to have State Farm I have water leak that damaged my kitchen cabinets and wall they not cover that which all other insurance cover that if they don’t cover water damage then why we paying for insurance You better read the policy that they sent to me down below We will not pay for, under any part of this policy, any loss that would not have occurred in the absence of one or more of the following excluded events. We will not pay for such loss regardless of: (a) the cause of the excluded event; or (b) other causes of the loss; or (c) whether other causes acted concurrently or in any sequence with the excluded event to produce the loss; or (d) whether the event occurs abruptly or gradually, involves isolated or widespread damage, occurs on or off the residence premises, arises from any natural or external forces, or occurs as a result of any combination of these: c. Water, meaning: (8) water or sewage below the surface of the ground, including water or sewage that exerts pressure on, or seeps or leaks through a building structure, sidewalk, driveway, swimming pool, or other structure; or (9) material carried or otherwise moved by any of the water or sewage, as described in items c. (1) through c.(8) above. However, we will pay for any accidental direct physical loss by fire, explosion, or theft resulting from water, provided the resulting loss is itself a loss insured. SECTION I - CONDITIONS 6. Suit Against Us. No action will be brought against us unless there has been full compliance with all of the policy provisions. Any action by any party must be started within one year after the date of loss or damage. However, if the cause of loss or damage is burglary, theft, larceny, robbery, forgery, fraud, vandalism, malicious mischief, confiscation, wrongful conversion, disposal or concealment, the action must be started within two years from the time the cause of action accrues. This Company does not intend, by this letter, to waive any policy defenses in addition to those stated above, and reserves its right to assert such additional policy defenses at any time. If you have any additional information regarding your claim which has not been previously considered, or if you desire any additional explanation regarding this matter, please contact me at (844) 458-4300 Ext. 3099946661. This denial involves the coverages of this policy only. If you have any additional information you would like us to consider, please forward it to us immediately."

Ron Kitchell

December 11, 2022

5  out of  5 rating by Ron Kitchell
"Been with him for years. Never had a problem and always top tier service."

Barbara Villard

November 29, 2022

5  out of  5 rating by Barbara Villard
"I've had this agent for Aldine almost 30 years and my daughter know has him."
Profile photo of Susan Preach

Susan Preach

July 8, 2022

5  out of  5 rating by Susan Preach
"Excellent knowledge from the entire staff! I appreciate of all you!"

Maria Regina

July 6, 2022

5  out of  5 rating by Maria Regina
"He's very knowledgeable and has always found a way to get me a great rate for my insurance! He's very patient, caring and understanding. He went above and beyond and took the time to listen to my concerns and answered all of my questions very thoroughly."

Maria P.

July 6, 2022

5  out of  5 rating by Maria P.
"I’ve used Duvel as my insurance agent for years! My experience with him was that he really cares about his customers and does a great job fully explaining and walking you through what your insurance means. I’ve always trusted him to get me the best deal and best rates possible for my insurance. I highly recommend using him. He’s got plenty experience and is committed to working with you."

Julia Hammond

June 30, 2022

5  out of  5 rating by Julia Hammond
"My experience with Duvel Pierre as an insurance agent is great. He really cares about his customers and is going to walk them through important decisions like which insurance to get and what that means for payments. He always wants to get people the best deal he knows about! Highly recommend!"

Ebony Pharms

June 29, 2022

5  out of  5 rating by Ebony Pharms
"I came in VERY NERVOUS THINKING MY RATES WOULD BE HIGH! Thank God I came to this location. Thank u for helping me out guys ."

Mike Guida

June 29, 2022

5  out of  5 rating by Mike Guida
"Duvel has been THE agent for myself, and much of my family, for well over 20 years! Whatever your needs…auto, home, investments…he’s your man. His deep knowledge of the insurance business, coupled with his “personal touch” customer service, insure that my entire family will never use anyone else!!!"

Deon Herdove

June 28, 2022

5  out of  5 rating by Deon Herdove
"Duvel was amazing at his communication, knowledge, and customer service. Very engaged and professional. Made me feel confident he wanted to provide the best assistance he was capable of and help me get the type of coverage best suited for me."

Frank Saavedra

March 28, 2022

1  out of  5 rating by Frank Saavedra
"Horrible service, I had to change to a different company becuase I had to drive for 2 months withtout inssurance but also got charged for a service I did not had. For an unknown reason Duvel forgot to renew my policy and my car was not inssured, I got charged every month for a service that I didnt have. I was only inssured for a car that I do not own anymore and instead of giving me a discount or offering an apology he still wants me to pay for something I neve had access to."

Donna Probasco

March 2, 2022

5  out of  5 rating by Donna Probasco
"Have used Duvel Pierre more many years he is always available and has been great to work with"


February 17, 2022

5  out of  5 rating by PHILLIP Croxton
"Staff was very helpful and friendly. Great place to do business."

Tracy Davis

February 4, 2022

5  out of  5 rating by Tracy Davis
"I have a lot of respect for Duvel. He's a community driven man with forward thinking ideas. He cares about each and every client that walks through the door. Highly recommend!!"

Matthew Pierre

January 31, 2022

5  out of  5 rating by Matthew Pierre
"Duvel is a great worker! He is very knowledgeable and was able to help me insure my car, while walking me through the process the whole time. Will definitely be going back for other insurance"

Asian Grow God

July 21, 2020

2  out of  5 rating by Asian Grow God
"Upon calling and speaking to duvall he asks in these exact words, " so we reduced your bill due to covid-19 to $#%.#% dollars which is considerably less, and you still couldn't cover it? Why?" Is he an insurance agent or a financial advisor? Maybe he is not in touch with " real america" are you struggling during this pandemic Mr duval?? Nice office in North Scottsdale, where the HIGH end cars are. Making plenty of money? But still feel the need to belittle the family trying to make it?? Horrible professionalism. It evident Duval is not having any problems during this crisis and feels the need to insult others who are. Kudos sir Kudos"

Sierra Miller

September 24, 2019

5  out of  5 rating by Sierra Miller
"Duvel is the best!! He’s super helpful and very quick to return texts/phone calls. It was my first time buying a car or even doing a loan and he explained everything so well and made the process super easy. Thank you so much!"

Austin Haughee

August 19, 2019

5  out of  5 rating by Austin Haughee
"Known Duvel for years, great guy and great agent!"

Dao Truong

April 3, 2019

5  out of  5 rating by Dao Truong
"Great customer service as always. Very helpful and friendly."

Ryan Manos

March 31, 2019

5  out of  5 rating by Ryan Manos
"Duvel is incredibly knowledgeable and makes you feel like family. Great agent and an even better person."


March 26, 2019

5  out of  5 rating by JeffColtin
"Insured me for years, never had a headache, even handling some damage to my car."

Jason Dahm

March 25, 2019

5  out of  5 rating by Jason Dahm
"Went to State Farm looking to save some money on home and auto. I was recommended this location from a family member. Austin, my agent, was a tremendous help and was very responsive to all my questions/concerns. I ended up saving quite a bit of money. I would recommend Duvel's location to anyone looking to save money and quality customer service."

Renee Wendt

March 25, 2019

5  out of  5 rating by Renee Wendt
"I've been with Duvel forever & always get exceptional, friendly customer service & friendly staff & always get the answers I need if I have any questions or concerns. I wouldn't go anywhere else. Keep up the great work!"

Nicole Colon

March 20, 2019

5  out of  5 rating by Nicole Colon
"I am always able to get answers to my questions and get great service! Thank you!"