State Farm® Insurance Agent Duvel Pierre

"They have good and genuine customer service. They are not just trying to sell me something and take advantage of my mental illness and not knowing tech stuff."

"I love everyone in this office. The attention and care they came me is like nothing I’ve seen before. I had car issues, transmission went out 60 miles from home. I called to get assistance with roadside but I didn’t have a tow option. Tracy was so caring and understanding the situation I was in, stranded 60 miles from home. She was too the initiative to call a tow company for me, negotiated a fair rate and scheduled me for pick up. For what is a really bad day and stressful Tracy took over to make sure I got home safe with my car. She would even text me confirmations and called me personally to check on me when she saw that the tow had dropped off the car. The attention and care she gave me felt like something she would do for her own family, I felt like family. I advised Duvel how great she was and my brief conversation with him was just as warm and comforting. If I could find a lower rate somewhere I would still never leave Tracy because she’s so great."

"Duvel has been my insurance agent since I first started driving. He is a fantastic insurance agent and all in all just a great person. I would recommend him to everyone!"

"Duvel and his staff are awesome, he is very knowledgeable and takes care of his customers!"

"I've had this agent for Aldine almost 30 years and my daughter know has him."

"He's very knowledgeable and has always found a way to get me a great rate for my insurance! He's very patient, caring and understanding. He went above and beyond and took the time to listen to my concerns and answered all of my questions very thoroughly."

"My experience with Duvel Pierre as an insurance agent is great. He really cares about his customers and is going to walk them through important decisions like which insurance to get and what that means for payments. He always wants to get people the best deal he knows about! Highly recommend!"

"Duvel has been THE agent for myself, and much of my family, for well over 20 years! Whatever your needs…auto, home, investments…he’s your man. His deep knowledge of the insurance business, coupled with his “personal touch” customer service, insure that my entire family will never use anyone else!!!"

"Horrible service, I had to change to a different company becuase I had to drive for 2 months withtout inssurance but also got charged for a service I did not had. For an unknown reason Duvel forgot to renew my policy and my car was not inssured, I got charged every month for a service that I didnt have. I was only inssured for a car that I do not own anymore and instead of giving me a discount or offering an apology he still wants me to pay for something I neve had access to."

"I have a lot of respect for Duvel. He's a community driven man with forward thinking ideas. He cares about each and every client that walks through the door. Highly recommend!!"

"Upon calling and speaking to duvall he asks in these exact words, " so we reduced your bill due to covid-19 to $#%.#% dollars which is considerably less, and you still couldn't cover it? Why?" Is he an insurance agent or a financial advisor? Maybe he is not in touch with " real america" are you struggling during this pandemic Mr duval?? Nice office in North Scottsdale, where the HIGH end cars are. Making plenty of money? But still feel the need to belittle the family trying to make it?? Horrible professionalism. It evident Duval is not having any problems during this crisis and feels the need to insult others who are. Kudos sir Kudos"